When it comes to going solar in Oregon and Washington, a reliable installation is just the beginning. At Elemental Energy, we've been helping homeowners switch to solar since 2010 — and just as importantly, we've been here to support them every step of the way after installation.

Because even the best solar systems need support sometimes. That's why our full-service department plays a vital role in helping solar customers across the Pacific Northwest protect their investment, troubleshoot unexpected issues, and feel confident in their system long-term.

A Local Service Team You Can Count On

Based in Portland and serving communities across Oregon and Washington, our service department is staffed by experienced professionals who know solar — and know this region. We understand the local climate, roofing trends, permitting timelines, and evolving utility programs that can all affect how your system performs over time.

Whether you've been an Elemental Energy customer since day one or are new to solar and just purchased a home with panels already in place, we're here for you.

Supporting Systems—No Matter Who Installed Them

One of the most common service requests we receive comes from homeowners whose original solar installer is no longer in business or no longer provides support. That's where we come in.

Our service team works on all residential systems, regardless of who installed them. From Enphase systems to aging legacy equipment, we diagnose, repair, and optimize solar setups of all shapes and sizes.

Just ask George E. of Portland:

"The vendor that originally installed the solar panels was long out of business... We selected Elemental based on how they discussed the project and their knowledge of the Enphase system. High marks for professionalism!"

Removals, Repairs, and Real-Life Situations

While solar systems are designed to be low-maintenance, life still happens. Roof replacements. Storm damage. Inverter failures. Panel troubleshooting. App access issues. If you have questions about your solar system or notice something unfamiliar, our team is here to help you understand what’s expected and what may need attention.

As Sean N. shared after a roof replacement:

"Garret and his crew removed and reinstalled our system beautifully. He communicated clearly, cleaned up every day, redesigned the layout for better performance, and even helped walk me through the Enphase app and control panels."

This level of care, transparency, and professionalism is what we bring to every service job, whether we're replacing microinverters, rerouting cabling, or answering app setup questions.

A Team Built for Trust and Long-Term Care

We're proud that many of our 5-star Google reviews specifically mention our service technicians by name — a sign that our customers truly value the people behind the panels.

Wyatt N. recently moved into a home with an existing solar system and reached out for help. 

Our team member Anthony made sure nothing fell through the cracks:

"He was instrumental in helping us switch the Enphase profile and explained how the system works. Kind, patient, and knowledgeable."

And Ivy S. came to us after issues with her original installer:

"They replaced microinverters and helped identify problems that had been missed. I won't be going back to my original installer — I'll be sticking with Elemental."

Why Our Service Department Matters More Than Ever

As solar adoption grows across the Pacific Northwest, having a reliable service partner is more important than ever. We believe that going solar should come with peace of mind, and that includes having a team you can call for support, not just during installation — but for years to come.

Whether you need:

• Panel removal and reinstallation for a roof project
• System diagnostics and repairs
• Help to transition ownership after a home purchase
• App support, inverter upgrades, or energy monitoring help

Our team is ready to assist.

Have a Solar Question or Need Service? We're Here.

If you're unsure who to call about your solar system, contact us. Our Service Department is ready to help you navigate your next steps — with professionalism, care, and the local expertise you can trust.

🔧 Serving Portland, Oregon, and Washington solar customers

☀️ Supporting systems installed by any solar company

⭐ Backed by 65+ 5-star Google reviews — and real customer stories

Reach out today to connect with our service team and see why more homeowners across the region are turning to Elemental Energy for long-term solar support.

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